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Geode specialises in support on behalf of start up vendors in UK and Europe. We are committed to providing the kind of proactive, rapid-response support needed in today's heterogeneous environments.
When technical challenges arise, we take immediate ownership of the issue and, when needed, work with your support and development engineers to resolve the problem quickly.
Geode provides first level help desk, remote and on-site support services operating under the vendor’s banner. By doing so, we ensure the Vendors’ integrity and good name is assured at all times.
Our Vendor support services also provide Pre-Sales support to the channel and its distributors under the identity of your company or organisation
Geode has for many years successfully introduced new vendors into Europe, delivering solid sales and technical support services as a trusted member of the family.
We have helped many organisation achieve fast growth and ongoing reliable technical support
Geode maintains co-operative service agreements (CSAs) with a growing list of technology vendors. These agreements formally join the technical support teams of our companies so that we can provide a united response when customers are experiencing technical issues. CSAs give the Geode Networks Technology Services team direct access to our partners' second and third level support, allowing us to draw on these resources while serving as the focal point for solving customer issues.
With 10 years experience at delivering these services, Geode is probably the most trusted and safe pair of hands your technology could be placed in today. For more information about our services please contact us on ;+44 (0)845 505 0103
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